Hey everyone. You may also want to look into setting up your profile so eBay automatically opens and unpaid item case if a buyer has not paid in xx number of days. So its up to you. Go ahead and open the UID, (unpaid Item dispute). What do I do a buyer hasnt paid after two days and will not respond to messages Thanks. If the buyer still hasn&39;t paid after you&39;ve sent the invoice, and it&39;s been more than 4 calendar days since the listing. Relist, resell the item. Ebay item paid for but not collected. If you had possible sent an offer out to any watchers of the item, it could be that. I went to cancel the sale and according to eBay there is a drop-down menu that has the option of stating that the buyer hasn't paid as the reason for the cancellation. ; The buyer will be refunded through their original payment method, and you may be eligible for fee credits. The perpetrator purchases a product online, has it delivered, and upon receipt, claims that they never received it. 04-07-20150121 PM. Check the box beside Allow buyers to send one combined payment for all items purchased. The buyer gets a UI strike and you're free to relist. If a buyer hasnt paid after 5 calendar days, well prompt you to cancel the transaction using the Buyer hasn&39;t paid reason in Seller Hub or My eBay Sold. Hello, I have had 3 sales for some items of mine i&x27;ve sold. However he left feedback that said "should arrive by pfizer". Shipping combined orders. I collected the item, paid &163;1. Reminding buyers to pay. 232 eBay sellers can now cancel orders if the buyer hasn&x27;t paid within 4 days. But so far haven&39;t seen any money get sent to me thru paypal. I went to cancel the sale and according to eBay there is a drop-down menu that has the option of Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Spring Seller Update 2022 Winter Seller Update. We would like to show you a description here but the site wont allow us. Community Newcomer. Call andor message your customer on eBay; Google schedule redelivery USPS and follow the instructions (you dont have to be a recipient) USPS Mail Redelivery ; Do nothing, wait until USPS returns an item back to you and potentially loose the sale. 06 to collect (as the seller had underpaid) plus 50p parking. "You have paid for this item but have still not picked it up. Mar 7, 2022 The buyer then has 48 hours to pay for the productitem sold. When someone doesn&39;t pay by the required time, eBay cancels the order for me. 95 weighing 4 oz. List your items as Buy It Now with the Immediate Payment Required option turned on. In response to sumthinfishy. Neither party can then leave feedback either. I accepted a bidder&39;s offer on ebay and they accepted. If the buyer hasn't paid, then the order will be cancelled automatically. Of course it is 100 and he has 500, but here is where I got the bad feeling from. Reducing unpaid items. Go to Selling Preferences and select Edit next to Preferences for items awaiting payment. Sold a dvd box set (the only one on eBay at the time of listing) a couple days ago and buyer hasnt paid. After numerous e emails to the buyer, he still hasn't picked it up. I sold an item and EBay says the buyer hasnt paid yet but also says Payment initiated. A seller can cancel an order if The buyer asks to cancel the order and they haven't shipped the item yet. If it sells before they pay then cancel for "buyer hasn't paid". If you attempt to file an unpaid item case in the Resolution Center after this update takes effect, you&x27;ll automatically be redirected to Seller Hub to cancel the transaction. Hello, A buyer purchased a buy it now option on an item on my account, but hasnt paid. How to send an invoice to a buyer. You can accept a lot of offers, and the buyer can decide they dont want it. - opens in new window or tab. Mar 8, 2021 Heres how eBay explains the new process of dealing with deadbeats Starting in early April 2021, well begin introducing a new cancel function for unpaid items. Jun 6, 2022 Step 1 In My eBay, select the Seller Account menu. If the buyer hasn't paid, then the order will be canceled automatically. (although this should only be done at the buyers request) The buyer hasnt paid for an auction theyve won, and you want to send them a reminder;. You can also set up listing republishing if desired. The buyer paid for one day shipping and I received an email from PayPal stating he&39;s paid the amount. eBay sellers can now cancel orders if the buyer hasnt paid within 4 days. If the buyer has paid, you&39;ll need. I am very positive with customers and hold them to high significance. I cashed check, it was, good, and it was for 5700. I made two sales in this, my first week. Well proactively send reminders to buyers asking them to pay. Buyer hasn&39;t paid. Just because the funds are not available for you to remove does not mean the buyer has not paid. A buyer who bid on my item did not pay. Youll be able to set up automatic cancellations for non-payment in your Preferences for items awaiting payment. The only ways to avoid it outside of switching to buy it now is to block bidders that have 2 unpaid strikes in the past 12 months and anyone that does it to you, you can block as well. It has been 6 days now and I still haven&39;t been paid. If you attempt to file an unpaid item case in the Resolution Center after this update takes effect, youll automatically be redirected to Seller Hub to cancel the transaction. Complete lack of accountability on bum buyers and on eBay&39;s part to let it happen over an over. Ask eBay to remove negative feedback, they will. 2022 Spring Seller Update; 2022 Winter Seller Update;. For automatic cancellation, locate this feature under Selling Preferences. I finally did send a text, no reply. Now when a bidderbuyer doesn&39;t pay after 2 days, eBay will automatically open a case for you and send you and the buyer an email noting such. Adventurer (37 feedbacks) View listings. - The eBay Community. Providing an IMEI is a grey area. Buying on eBay. This page will open. HI THey say you can open an unpaid item after 4 days, I usually wait about 7, - I Resend an invoice on the 2nd day,with a note in the message area, your item is ready for shipment as soon as payment is received - on the 3 day contact the seller thru messages, asking if there having a problem, and ask. That's all that eBay will require the buyer to pay. honestabe411 she prints off ebay, unless you have a different account like with USPS, you can check the box that reads "shipped from different zipcode" directly from there and just input your tracking into eBay manually. 01-06-2018841 AM. If you've sent a combined invoice, you'll be able to cancel the order 4 or more days after the date the invoice was sent to the buyer. If they say cancel, you cancel, getting your fees back (except 30 cents) and you don&39;t get a defect. 1 min overview Resolving buyer issues If you have an issue with an eBay buyer, try contacting them directly to resolve your problem. If the buyer has paid, you'll need. Well proactively send reminders to buyers asking them to pay. To speed up the cancellation of unpaid items process, sellers will no longer be asked to file an unpaid item case in order to remind a buyer to pay. Seller Update Archive. 807547487312 ce34b7b8-c792-49df. Cancel the order by selecting the Cancel order button and choosing Buyer hasn&x27;t paid in the drop-down menu. We would like to show you a description here but the site wont allow us. This can sometimes jog their memory or prompt them to explain any challenges theyre facing. If the buyer still hasn&39;t paid 4 calendar days after the listing ended, you can cancel the order by selecting the Cancel order button below and choosing Buyer hasn&39;t paid in the drop down menu. If you're canceling the order because the buyer hasn't paid, the reason code "Buyer hasn't paid" will become available after 4 full calendar days. We would like to show you a description here but the site wont allow us. 20 for the item plus &163;1. How long do I give them to pay. If you don't respond within the 3 calendar days, we'll close the buyer's cancellation request. Therefore, a buyer must pay for the sold items within that period. How to combine shipping fees if the buyer hasn't paid yet. Sellers shouldn&39;t use the reason "Buyer hasn&39;t paid" to cancel an order when the buyer has paid, or they may Have all credits reversed for the time period. If that doesn&39;t happen in 2 more days, it would reasonable for you to send a friendly reminder to the buyer. If the buyer hasn't paid, they get an unpaid item strike. If the buyer still hasn't paid 4 calendar days after the listing ended, you can cancel the order by selecting the Cancel order button below and choosing Buyer hasn't paid in the drop down menu. Or, eBay may have cancelled the sale themselves since it's a new buyer account. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Therefore, a buyer must pay for the sold items within that period. If you want to automate it, go into your account settingspreferences and enable unpaid item assistant. Their account is brand new, no ratings, feels like potential scam. If you receive a notification from eBay that the buyer has requested to cancel the order, you&39;ll have 3 calendar days to accept or decline the request. Computers and printers can be found at a library, internet cafe and most PMB&39;s or FedExUPS stores. buyer hasn't paid. I made two sales in this, my first week. Heres how to send an invoice to a buyer Go to your Sold items. Combining shipping fees after the buyer paid. Shipping combined orders. eBay Help Sign In. Well proactively send reminders to buyers asking them to pay. We would like to show you a description here but the site wont allow us. Youll be able to set up automatic cancellations for non-payment in your Preferences for items awaiting payment. Click the Show link (and then Edit if it appears) to the right of the heading, and then click Edit. It covers purchases paid with PayPal and most other electronic payment methods. If, for example, the buyer doesnt pay for their item, the best first step is to contact the buyer directly to try to resolve the issue. That&39;s what I use. 2022 Fall Seller Update; 2022 Spring Seller Update; 2022 Winter Seller Update; 2021 Fall Seller Update;. If you don't respond within the 3 calendar days, we'll close the buyer's cancellation request. I sold an item and EBay says the buyer hasnt paid yet but also says Payment initiated. The buyer hasn't paid within the time allowed. If a Buyer doesn't pay - After 48 hrs, you can Open an unpaid item case. Then discount the BIN price. Nothing after three weeks. These are manually controlled by the seller. Go to solution. If you don't receive payment, you can cancel the. PayPal & Payments. ; The buyer will be refunded through their original payment method, and you may be eligible for fee credits. We take all reports seriously, but please make sure your claims are accurate. The item is out of stock (this will result in a transaction defect). 2 yr. The buyer is demanding something that wasnt offered in the original listing. The eBay Money Back Guarantee is not a product warranty. But this time, there wasn't an option to create shipping label, but instead said "Buyer hasn't paid yet" with an option to contact the bu. You can have an automatic unpaid claim filer. At that point, ebay ends the transaction. Hello, A buyer purchased a buy it now option on an item on my account, but hasnt paid. Ahamed Niflan. You can have an automatic unpaid claim filer. So the very first item I sold on ebay 2 weeks ago still hasn't been paid for. Go on eBay and PayPal and see if the items are paid for and ready to ship. Something new this morning. Tip You don&39;t have to contact the buyer if they haven&39;t paid we&39;ll send them reminders to pay. I set up the payment through my debit card and not PayPal. com available to buyers outside of the United States ("Buyers"). We would like to show you a description here but the site wont allow us. I get this nonsense the most with offers. Sellers shouldn't use the reason "Buyer hasn't paid" to cancel an order when the buyer has paid, or they may Have all credits reversed for the time period. Go to Selling Preferences and select Edit next to Preferences for items awaiting payment. Diversity & Inclusion. If, for example, the buyer doesnt pay for their item, the best first step is to contact the buyer directly to try to resolve the issue. Enabling it will cancel any unpaid order after four calendar days or more. Choose the time period during which you're willing to combine payments for purchased items and select Save. If you don't respond within the 3 calendar days, we'll close the buyer's cancellation request. I&x27;ve been on ebay for over. ; The buyer will be refunded through their original payment method, and you may be eligible for fee credits. Choose the time period during which you're willing to combine payments for purchased items and select Save. Our top priority is to make sure eBay is a safe marketplace. If a buyer is purchasing multiple items from you,. Sellers can set limits on how many UPI strikes buyers can have before being blocked from bidding on their auctions. That was five weeks ago. how the hell do i cancel orders that were not paid for, buyers do not reply to messages, and it&39;s 5 days already since auction ended Message 1 of 2 latest reply. If the buyer hasn&39;t paid, then the order will be cancelled automatically. I sold an item via auction I got one bid last minute the person has 100 percent positive feed back as a buyer the person is a member for over 5 years 700 items purchased, with the feedback says fast payment, fast buyer etc, yet still hasn't paid its been two days. eBay says I can cancel and resist but I dont want to get screwed by the buyer if I do that. fergoose 27082012 1440. I know I can open an unpaid case claim, but that takes forever to be resolved. If you&39;ve sent a combined invoice, you&39;ll be able to cancel the order 4 or more days after the date the invoice was sent to the buyer. I set up the payment through my debit card and not PayPal. If the buyer has paid, you&39;ll need. You should go to your My a Preferences and set it up so the UID automatically opens after two days of non payment, and closes. How to cancel an unpaid order. He apparently has. If the buyer hasn't paid, then the order will be canceled automatically. The only ways to avoid it outside of switching to buy it now is to block bidders that have 2 unpaid strikes in the past 12 months and anyone that does it to you, you can block as well. Status still shows "Buyer hasn&39;t paid yet" and no payment showing on PayPal. I am not offering free shipping on any of my listings. Go to solution. On the 5th day (following 4 days of non-payment), you can go in and Cancel the order, citing that the buyer never paid. The item is out of stock (this will result in a transaction defect and affect your performance and Seller Level). If, for example, the buyer doesnt pay for their item, the best first step is to contact the buyer directly to try to resolve the issue. I know Ebay gives them 48 hours to pay for the item. eBay Help Sign In. - opens in new window or tab. Sometimes your sale might not go through as smoothly as we would hope. I have a couple of items that have not been paid for by the buyer. Hope this helps. But when I mentioned it to someone else on this forum I was told itd been added as a reason to. Selling on eBay. If the buyer hasn&39;t paid, then the order will be canceled automatically. Here&39;s how Go to Purchase history. If you run your mouse over it, it should tell you what the confirmed date of shipment is by the seller. You can also make an offer to the next. I know I can open an unpaid case claim, but that takes forever to be resolved. If you want to automate it, go into your account settingspreferences and enable unpaid item assistant. Reminding buyers to pay. Seems like a scam rEbay. Sent item already, buyer hasn&39;t paid. In this tutorial I cover how to combine shipping when a buyer has bought multiple items from you. (Close after 5 days to get your final value fees credit, by selecting buyer didn&x27;t pay) If Buyer still hasn&x27;t paid they get an account defect, which helps stop silly buyers wanting to cancel for no good reason. There is no option coming up to state "buyer not paid". If he had asked you about this arrangement before he accepted the offer, my answer would be different. Hey OP, until the buyer pays then you did not sell that item. But on ebay, the order is categorized as "awaiting payment. If the buyer has paid but the funds are not available you need to ship. in My eBay or Seller Hub. Cancel the order by selecting the Cancel order button and choosing Buyer hasn&x27;t paid in the drop-down menu. Ask eBay to remove negative feedback, they will. Just because the funds are not available for you to remove does not mean the buyer has not paid. Here's how to refund the buyer Select Refund the buyer and then Continue. Shipping combined orders. NO buyer protection via ebay case when reshipped, PP the buyer does have buyer protection. Reminding buyers to pay. Bidding & buying help. An auction item sold, sent the buyer an invoice and a few hours later the "Waiting for payment" switched to "Payment initiated". However, there was no drop down. Buyers who have excessive unpaid cancellations may. eBay Help Sign In. Turn on suggestions. If you receive a notification from eBay that the buyer has requested to cancel the order, you&39;ll have 3 days to accept or decline the request. If you receive a notification from eBay that the buyer has requested to cancel the order, you&39;ll have 3 days to accept or decline the request. I didn&39;t understand it then, and I still don&39;t understand it. Well send the bidders you selected an email; its their choice whether to accept the offer. 01-06-2018 841 AM. The short answer is four days. Under "More Actions" to the right side of the completed listing, click on "Resolve a problem". Neither party can then leave feedback either. 2022 Spring Seller Update; 2022 Winter Seller Update; 2021 Fall Seller Update; 2021 Spring Seller Update;. I have a buyer who made on offer on an item over the weekend which I accepted, he now wants to cancel the transaction because he says the item isn't for the year that he needs. Do not sell my personal information. Remember to block the non-paying bidder. It covers purchases paid with PayPal and most other electronic payment methods. Heres how. We would like to show you a description here but the site wont allow us. Seems like a scam rEbay. in My eBay or Seller Hub. Normally as the seller, you send the buyer an email invoice or the purchase is processed through your web page or site. Sometimes your sale might not go through as smoothly as we would hope. Location vintagetreasures. At least I can say I definitely learnt my lesson not to send something off before the buyer pays. Nov 13, 2021 Verified Rights Owner (VeRO) Program. Cancel the order by selecting the Cancel order button and choosing Buyer hasn&x27;t paid in the drop-down menu. Select the items you want to combine into a single invoice. Hello, A buyer purchased a buy it now option on an item on my account, but hasnt paid. The tracking number says that nobody was Authorized to receive the item and it's now waiting at the post office. Sent item to buyer who hasn't paid. Jul 6, 2022 The buyer won an auction, hasn&39;t paid in 2 days. They have four days to pay per eBay. We would like to show you a description here but the site wont allow us. It was delivered August 5th. I get the feeling that EBay expects me to ship product no matter if paid and then resolve later. There are two basic time-frames sellers have to abide by- The UPI can&39;t be opened for a full 48 hours after the listing&39;s end time;. If the buyer still hasn't paid 4 calendar days after the listing ended, you can cancel the order by selecting the Cancel order button below and choosing Buyer hasn't paid in the drop down menu. when his eyes opened chapter 406, craigslist of nashville tn
If after that give it a few days and open unpaid. . Ebay buyer hasnt paid
The rea. Step 1 In My eBay, select the Seller Account menu. To speed up the cancellation of unpaid items process, sellers will no longer be asked to file an unpaid item case in order to remind a buyer to pay. If after that give it a few days and open unpaid. Do I relist or offer to next highest bidder. Find the order you want to cancel. I am very positive with customers and hold them to high significance. If you dont ship you wont get. Step 2 Turn on automatic cancellation of transactions with unpaid items. For automatic cancellation, locate this feature under "Selling Preferences. Forward that email as an attachment to spoofebay. eCI Licenses. comstrepictreasureBuy Me a Coffee httpswww. You can also set up listing republishing if desired. That was 10 days ago and the buyer has not been in touch. If the buyer hasn&39;t paid after 4 days, a &39;Cancel and Relist&39; button will appear next to your sold listing. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. I am assuming you have changed your mind. It will be recorded on the buyers account that they did not pay for an item a black mark that. If they don't answer, you still have to cancel, but choose problem with address, getting your fees back (except 30 cents) and you don't get a defect. Any ideas. Sellers shouldn&39;t use the reason "Buyer hasn&39;t paid" to cancel an order when the buyer has paid, or they may Have all credits reversed for the time period. Select the item you want to send the invoice for and then choose More actions. Select Send invoice. My question is as a seller do I have the right to cancel the order if the buyer hasn't paid within 48 hours For example, auction ended on Aug 31 1pm. Failure to pay for items is a violation of our Abusive buyer policy. Retro, I also noticed this new reason to cancel (buyer hasnt paid) several weeks ago when eBay didnt automatically cancel an unpaid sale for me. I haven't used "Unpaid Item Assistant" - I don't like things to be automatic like. Shipping combined orders. There are no records when I put in my sold item numbers because they have completely removed my. If you don&39;t receive payment, you can cancel the order after 4 calendar days. Forward that email as an attachment to spoofebay. This doesnt mean dead beat buyers will get off scot free, it means you can. I had an item up for bid and the buyer still hasn&39;t paid. Step 2 Turn on automatic cancellation of transactions with unpaid items. After you've made a sale on eBay, it's usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn't yet paid for the item they bought. On the Shipping Preferences page, select Edit beside Allow combined payments and shipping. If the buyer doesn't pay you have to make ebay aware in order to get a refund of the fee. 2022 Fall Seller Update; 2022 Spring Seller Update; 2022 Winter Seller Update; 2021 Fall Seller Update;. Open an Unpaid Item Case. They then told me to contact them by their phone number. If a cancellation has been initiated but isn&39;t resolved within 30 days, we&39;ll automatically close the request. Click the Show link (and then Edit if it appears) to the right of the heading, and then click Edit. The item arrives broken, damaged, or faulty. Here&39;s what you do Re-list the item. Jan 22, 2023 The short answer is four days. But when I mentioned it to someone else on this forum I was told itd been added as a reason to cancel. If a buyer hasn&x27;t paid after 5 calendar days, we&x27;ll prompt you to cancel the transaction using the "Buyer hasn&x27;t paid" reason in Seller Hub or My eBay Sold. Select the item you want to send the invoice for and then choose More actions. Once the buyer has completed payment, you can buy an eBay postage label from one of the orders and upload that tracking number for all of the items in the new combined order. If, for example, the buyer doesnt pay for their item, the best first step is to contact the buyer directly to try to resolve the issue. If you receive a notification from eBay that the buyer has requested to cancel the order, you'll have 3 days to accept or decline the request. It's important to cancel any unpaid items within 30 days from the day the buyer commits to buy so the item can be relisted. The "item not received" scam is relatively simple. I didn&39;t understand it then, and I still don&39;t understand it. I want to cancel these but when I click the cancel order button and try to select the reason, there is no option for "buyer hasn't paid". The "item not received" scam is relatively simple. Solved I have just cancelled a sale because its now 5 days since the winning bid but the buyer still hasn&39;t paid. That's all that eBay will require the buyer to pay. How to report a buyer. How to Dispute Your Charges for Non-Delivery Step One Contact the seller. 150 View listings. Instead, well proactively remind buyers if they have a payment due, and youll be able to. Tip You don&39;t have to contact the buyer if they haven&39;t paid we&39;ll send them reminders to pay. Select the quantity of items you have to sell, the duration of the offer, and the bidders you want to send offers to. Sometimes they do with new buyer accounts if somethings not filled out right or if you ordered with a VPN on. If you receive a notification from eBay that the buyer has requested to cancel the order, you&39;ll have 3 days to accept or decline the request. When a seller cancels an order because the buyer hasn't paid, the unpaid cancellation is recorded on the buyer's account. How to set up automatic cancellation of unpaid orders. If still no payment after four more days, close the dispute. and find the order you want to cancel. Buyers with excessive cancellations for Buyer hasnt paid reason may be suspended for abusive buying practices. Choose the time period during which you're willing to combine payments for purchased items and select Save. Once you do that, they can either pay (unlikely), or you can close it out in a few days and they will get a strike on their account. If you don't respond within the 3 calendar days, we'll close the buyer's cancellation request. However, if payment does come through, a shopper may share their experiences. Failure to pay for items is a violation of our Abusive buyer policy. After that the UPI case will automatically close. So let's say you get fed up, file. Also, if you 'relist' before receiving the credit you won't be eligible for the insertion fee credit if it sells the second time (if there was one - and assuming it was an auction listing). If you're getting a refund, it will go back to your original payment method. The buyer won an auction, hasn&39;t paid in 2 days. At that point, ebay ends the transaction. I haven't used "Unpaid Item Assistant" - I don't like things to be automatic like. " Actually,. But when I mentioned it to someone else on this forum I was told itd been added as a reason to. My problem now is that I can't cancel the order on the basis of non-payment, because there is no option for that on the drop-down list, and I can't report hi. Do I relist or offer to next highest bidder. Complete lack of accountability on bum buyers and on eBay's part to let it happen over an over. If the buyer hasn't paid, then the order will be cancelled automatically. We would like to show you a description here but the site wont allow us. I sent out the package and the delivery. Well proactively send reminders to buyers asking them to pay. I know I should just wait, cancel sale (buyer hasnt paid), block and relist. Open an Unpaid Item Case. Community Newcomer. 06-15-2021 0316 PM. That&39;s an issue with the Best Offer system. Go on eBay and PayPal and see if the items are paid for and ready to ship. This puts an unpaid cancellation on the buyer&39;s account. (Close after 5 days to get your final value fees credit, by selecting buyer didn't pay) If. Using Preferences for items awaiting payment. Well remind buyers to pay,. Ask the buyer what they want to do. Providing an IMEI is a grey area. It definitely happens. Report Inappropriate Content. The fact that it still doesn&39;t require payment when an offer is accepted means that other sellers can take competitor&39;s listings down for a time simply by sending offers with no intention of paying them. If the buyer hasn't paid, then the order will be cancelled automatically. How quickly you get paid after a sale depends on when the buyer completes the order and your preferred payout method. If you have your settings set to bar anyone with a certain number of them within 12 months then there's at least a way. Contact the buyer directly to try to resolve the issue. There were only 2 items sold, your purchase on June 28. Sellers can set limits on how many UPI strikes buyers can have before being blocked from bidding on their auctions. These are manually controlled by the seller. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. I sent out the package and the delivery. Neither party can then leave feedback either. Seller Update Archive. Since your buyer paid with Paypal, he has 6 months (180 days) to make a claim of non-delivery through Paypal and get his money back. Tip You don&39;t have to contact the buyer if they haven&39;t paid we&39;ll send them reminders to pay. I went to cancel the sale and according to eBay there is a drop-down menu that has the option of Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Spring Seller Update 2022 Winter Seller Update. " But when I try to send an invoice to the buyer I get this message from eBay "We can't process your request because the buyer has already paid for this invoice, or the item is no longer available for checkout after 30 days since last created. If they say cancel, you cancel, getting your fees back (except 30 cents) and you don't get a defect. You can also set up listing republishing if desired. Are you a buyer who hasn&x27;t received the item you bought Read our article on what to do if you haven&x27;t received your item If your buyer hasn&x27;t received their item and the estimated delivery date has passed, they&x27;ll let you know there&x27;s an issue by opening an "item not received" request. 2022 Fall Seller Update; 2022 Spring Seller Update; 2022 Winter Seller Update; 2021 Fall Seller Update; 2021 Spring Seller Update;. . store hours for popeyes